For In-Salon Gift Certificate
The In-Salon gift certificate can ONLY be used toward any in-salon service and/or product purchase at Christo Fifth Avenue and is subject to Salon terms and conditions. In-salon gift certificates are NOT redeemable for cash or gratitude and will expire one year after the date of purchase. The In-Salon Gift Certificate can NOT be used for online store purchases.

For Online Gift Certificate
The Online gift certificate is ONLY valid for online purchases on www.christonyc.com and will expire one year after the date of purchase. The Online Gift Certificate can NOT be redeemed at Christo Fifth Avenue for any salon services or retail purchase.

For Product Purchases:
For all international orders, please send your request to info@christonyc.com. We will send your favorite Christo NYC products to your location.  Please call 212-997-8810 if you have any questions concerning our Terms or Conditions.

SALON POLICY
Scheduling Appointments
We require a credit card number at the time of booking to hold an appointment. A fee will be charged to your credit card for cancellations and appointments missed without 1 business day’s notice. Advance scheduling ensures you receive the date and time you prefer. For new clients booking services over $200, a 20% credit on hold will be posted on your credit card account.

Cancellations & Missed Appointments
Please provide 1 business day notice when canceling an appointment. Appointments canceled less than 1 business day prior will be charged 50% of the service. Missed appointments will be charged 50% of the service. We will keep the 50% charge as a credit for 2 weeks from the original appointment date.

Pricing
Hair and chemical services may vary according to individual stylists, coloring techniques, or length of hair.

Client Satisfaction
If for any reason you are not satisfied with our service, please let us know within 1 business day and we can schedule a correction within a week maximum from your original appointment date.

Payment Methods
Christo Fifth Avenue Salon accepts Mastercard, visa, American Express, and Discover. Personal or company checks cannot be accepted.

Gratuity
The industry average is 15%-20% of the service price and is always a matter of choice. Gratuities cannot be added to credit card payments.

Children
Any children in the salon under the age of 14 must be accompanied at all times by a guardian who is not receiving hair services that day.

Comments/questions/suggestions
Your feedback is vital to our continual improvement.